Profit is the applause you get for taking care of customers and your people

II listened to the most awesome podcast interview with Ken Blanchard today. The quote, ‘profit is the applause you get for taking care of customers and your people’ reminded me of what can be the simplicity of business. The podcast is called Startup Camp and Ken Blanchard was 77 when this was recorded in September. Blanchard co-wrote the One Minute Manager which is a real favorite of mine and one of the first business books that I read. He also wrote Raving Fans, Gung Ho!, and Who Moved My Cheese?

I love Blanchard’s storytelling style and his ethics-based leadership style that is highly focused on creating purpose. This interview was excellent, I recommend it.

http://startupcamp.com/podcast/

Mike

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