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I have attended and enjoyed this event as a Dynamics CRM partner for years. It is the only Dynamics CRM event for Microsoft Partners only. This means you can cover sensitive or important topics in a very direct and meaningful manner. I have missed being an active part of this community. How much I missed it really sank in this week when I realized that this is the week of Inner Circle and Ignite. Gosh I miss it all much more than I would have thought. With that said, I was very excited to host the executive track at this years Extreme CRM in Newport Beach this year. I have a few tricks up my sleeve and a couple of things I have been wanting to do as a conference host… but mainly, I am looking forward to seeing people that I have spent many of the best years of my life working with, competing with, and sharing with.

I will update this site with upcoming news about the sessions. The participation looks good and the event will likely be sold out again this year. There is no better place in December than Newport Beach.

https://www.extremecrm.com/eXtremeCRM2016NewportBeach/tabid/309/Default.aspx

Can you believe that you can just ‘tap into’ Text Analysis Services like this with an API? I was looking through Microsoft’s Cognitive Services website and was admiring just how Microsoft is making it much easier for people to do great things with services like this. 

Description

Understanding and analyzing unstructured text is an increasingly popular field and includes a wide spectrum of problems such as sentiment analysis, key phrase extraction, topic modeling/extraction, aspect extraction and more.

Text Analytics API is a suite of text analytics services built with Azure Machine Learning. We currently offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for 120 languages.In this initial preview release, we offer APIs for sentiment analysis and key phrase extraction of English text. No labeled or training data is needed to use the service – just bring your text data. This service is based on research and engineering that originated in Microsoft Research and which has been battle-tested and improved over the past few years by product teams such as Bing and Office.

Sentiment Analysis

Let’s say you run a website to sell handicrafts. Your users submit feedback on your site, and you’d like to find out what users think of your brand, and how that changes over time as you release new products and features to your site. Sentiment analysis can help here – given a piece of text, the Azure ML Text Analytics service returns a score between 0 and 1 denoting overall sentiment in the input text. Scores close to 1 indicate positive sentiment, while scores close to 0 indicate negative sentiment.

Sentiment score is generated using classification techniques. The input features to the classifier include n-grams, features generated from part-of-speech tags, and embedded words. The classifier was trained in part using Sentiment140 data.

Key Phrase Extraction

This service can also extract key phrases, which denote the main talking points in the text. We employ techniques from Microsoft Office’s sophisticated Natural Language Processing toolkit.

For example, for the input text ‘The manual transmission is a bit twitchy. Also, the vehicle is old-school’, the service would return the main talking points: ‘manual transmission’, ‘vehicle’ and ‘old-school’

Topic Detection

This is a new service which returns the topics which have been detected in multiple text articles. The service is designed to work well for short, human written text such as reviews and user feedback, and can help you to understand the main issues or suggestions that customers are mentioning.

Language Detection

The service can be used to detect which language the input text is written in.
All of this as a service. All of this available at low volume for no cost. This makes the impossible possible.

Mike